About the hotel
- Opened in 1991, while rooms were last renovated in 2020
- Connected directly to Plaza Indonesia
- 35–45 minutes from Soekarno-Hatta International Airport (CGK)
Our stay
We stayed at Grand Hyatt Jakarta for four nights in February 2025. I was lucky enough to have been gifted a Guest of Honor certificate from my friend, and was able to attach it to the booking prior to the stay. Hyatt’s Guest of Honour allowed us to enjoy Globalist benefits for the entirety of our stay, while my friend received one night for Hyatt’s status accrual.
At check-in, no room upgrade was offered at all, and hence was given the King Bed with City View room. I enquired about an upgrade, though the check-in receptionist said the hotel was full, and was told to check back in the coming days for a possible suite upgrade.
Although we were told to check back for a possible upgrade, nothing came through however, though the hotel was nice enough to extend a late checkout until 5pm.
The room
Lounge access
As part of the Guest of Honor benefits, I had access to the Club Lounge, which serves evening canapés and drinks from 5.30pm to 7.30pm daily, and also functions as an alternative breakfast venue in the morning. I generally don’t prefer having breakfast in the lounge, so I’ll just focus on the evening spread for this review.
The lounge itself is located on the 22nd floor. There’s all-day drinks, though in the evenings, staff were attentive and quick to offer drinks once seated.
The evening selection was consistent across the four nights. There was usually a small rotation of hot dishes. Items like stir-fried vegetables, grilled chicken skewers, pasta, and a soup option. Cold items included salads, cold cuts, and cheese. Dessert consisted of a couple of cakes or mousse cups in small portions. In my opinion, it’s decent enough for a full meal.
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